Digital Numbered Ticket Issuance Service Terms of Use

The Terms of Use (hereinafter the “Terms”) of the Digital Numbered Ticket Issuance Service provided by Kanro Inc. (hereinafter the “Company”) are as follows. A customer’s use of, or application to use, the Digital Numbered Ticket Issuance Service (hereinafter the “Service”) constitutes acceptance of the Terms.

 

Article 1: Prohibited Matters, etc.

  • Customers shall not engage in any of the following acts when using the Service, or before or after using the Service.
    • (1) Any acts that call into question the fairness and equality of the operation of the Service, such as the use of multiple accounts by the same person or acquisition of digital numbered tickets using various tools, including automated tools, when using the Service
    • (2) In addition to the preceding item, any acts of acquiring or attempting to acquire digital numbered tickets by fraudulent or unfair means or other means that run contrary to the Company’s prescribed rules
    • (3) Using the Service as a means of purchasing the Company’s products for the purpose of reselling them
    • (4) Transferring or exchanging digital numbered ticket usage rights, or receiving money or other benefits in connection with such transfer or exchange
    • (5) Coercing or attempting to coerce a third party into using the Service to acquire digital numbered tickets
    • (6) Sharing or jointly using acquired digital numbered tickets with a third party, or attempting to do so
    • (7) Using a false name or account, or otherwise impersonating others
    • (8) Any acts that the Company can reasonably deem as falling under any of the preceding items
    • (9) Any acts that fall under the category of antisocial forces such as organized crime groups
    • (10) Any acts that violate the Terms
    • (11) Any acts that may interfere with the Company’s services or any acts deemed inappropriate by the Company
    • (12) Any acts that the Company deems similar to any of the preceding items

  • 2. Digital numbered tickets are valid only when used by the person who applied to the Service and acquired them through the Service.

 

Article 2: Points of Note when Using the Service

The primary purpose of the Service (hereinafter the “Purpose”) is to provide an unspecified number of general customers and consumers with a wide range of opportunities to purchase the Company’s products. Therefore, in the event that the Company discovers any use of the Service that deviates from the Purpose or results in non-conformance with the Purpose, in addition to the prohibited acts outlined in the Paragraphs of the preceding Article, the Company may deem such use a violation of the Terms and take the measures stipulated in the following Article. Customers are asked to kindly understand this matter.

 

Article 3: Handling of Violations of the Terms

If any of the prohibited acts specified in the items of Article 1, Paragraph 1 or Article 1, Paragraph 2 are committed, or in the case of Article 2, the Company may take the actions specified in the following items.

  • (1) Taking measures to suspend a customer’s use of the Service, or to refuse a customer’s application to use the Service
  • (2) Rendering invalid any digital numbered tickets that have already been acquired by a customer

 

Article 4: Suspension, etc. of the Service

The Company may change, suspend, discontinue, or terminate the Service, including its content, at any time without prior notice.

  • 2. There is the possibility that normal provision of the Service may be disrupted due to system troubles, etc. (hereinafter “Trouble, etc.”) caused by the Service or LINE. In such cases, provision of the Service on that day shall end at the time the Trouble, etc. occurs. Please note that no alternative measures shall be provided to customers who were unable to obtain digital numbered tickets due to the Trouble, etc., such as granting new opportunities to apply for digital numbered tickets after the Trouble, etc. has been resolved.

 

Article 5: Revisions of the Terms

  • 1. The Company may revise or abolish the Terms at any time.
  • 2. Any changes as described in the preceding Paragraph shall take effect upon the Company’s posting of the revised Terms on its designated website, without the need for notice or notification to customers.



Enacted: March 26, 2025
Revised: April 3, 2025